Saturday, May 31, 2014

Tripadvisor a conflict of interest

According to wikipedia Tripadvisor is :-

TripAdvisor.com is a travel website providing directory information and reviews of travel-related content. 

But apparently not any longer, since Tripadvisor started to offer a free Holiday Letting listing and booking service, for hotels, apartments and villas, they have clearly encountered a serious conflict of interest, as it is taking its toll on their traditional review based business.

They now are refusing to publish genuine bad reviews on any properties they are taking a commission on, i.e. every property they list that attracts a booking.

I have heard in the past few weeks, numerous real examples of where Tripadvisor are simply ignoring established ¨reviewers¨, if the content is not complimentary to the property to are listing.

One such example was the dreadful Denia based Quality Rent Villas S.L. and their awful property Pinares Vicente Bajo, Las Sella, Denia, Spain.

We all knew that a large number of these ¨reviews¨were probably malicious and created by competitors, but this is a new twist.

Basically forget Tripadvisor altogether when it comes to reliable unbiased reviews...

Go elsewhere.




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